This is True
Randy Cassingham

Randy Cassingham's Blog

Historical Details and Author's Notes from This is True® - the First For-Profit E-mail Publication (and Still Going Strong).

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I was a bit taken aback by a letter I got this week. The subject line was "Can I be a charity case?" and it was from Bill in Pennsylvania. He wrote: "Please ask your readers if any of them would love to be charitable and donate a premium sub? Or get 24 of them to donate a buck for me? As you can see, I am a gov't worker....so we don't get much. Plus I have a 17 month old and another on the way...due in mid June..... plus 3 step kids that have a deadbeat father....so it's hard to justify to the wife spending the $$..... but I can't get enough of your mailings! So, beg the people to hook a man up!! Oh, and if you do post any of this, please don't mention my full name or email address showing where I work."

I certainly never publish anyone's full name unless there's a specific reason and they give me specific permission. And even then, I won't publish anyone's e-mail address. But I'll say the domain in this case since it's incredibly relevant: irs.gov. Yep, the Internal Revenue Service. (For those outside the U.S., that's our federal tax agency.) My first thought was that it was a gag -- a spoofed e-mail address trying to get the IRS some bad press or something. But I checked, and Bill is indeed a subscriber at the address he was writing from -- and has been for some time. Plus, a peek at his message's routing headers confirmed that it did come through IRS mail servers, from their service center in Philadelphia.

Now, as it happens, I have a good friend (who also happens to be a Premium subscriber) who works for the IRS, and I asked her what she thought of the note -- and my reply to it (which is below). Due to the situation, I'm keeping even her first name private, but here's what she said: "I am, frankly, disgusted and sickened that an IRS employee, from anywhere, would do this. First of all, sending an email to you from his irs.gov email address is illegal. And asking for a donated premium subscription adds even more to that infraction, as he essentially would benefit and that violates our Rules of Conduct. In fact, I'm surprised he's allowed to receive a TRUE subscription, as we have been told we may NOT subscribe to any 'list' type emails, e-mags, etc. They screen our mail -- guess it's a good thing TRUE gets a clean bill of health! As a local Union Chapter President, I have represented employees for illegal e-mail charges before and management generally gets pretty brutal. You have several [IRS employees] on your Premium list and more on free TRUE [distribution, at our home addresses]. One of my best friends -- a Chapter President in Kansas City -- handed me a GOOHF card at our New York convention in August! I was handing them out also -- they were a hit all around. I absolutely love your answer! Way to go, Randy!"

And just what was my reply to the request for a handout? "Sorry, Bill, but I don't do that. If I did, it would be for other 'gov't workers' -- the ones who don't make professional wages: our soldiers in Afghanistan and Iraq."

To be clear, I am not suggesting any sort of program for servicemen and -women, as great of an idea that may be: it would be almost impossible to tell who on my free distribution is military. Even if I narrowed it to ".mil" addresses, I wouldn't know if they were soldiers, Pentagon workers, or even contractors. So please don't suggest I "do it!" and, especially, don't send money hoping I will.

It's not illegal (or even against policy) for many government workers to subscribe to newsletters like this. And I don't object to it, unless they're reading on "company time" (Bill's message was time-stamped at 7:40 a.m., which I'm guessing -- and hoping! -- was before his work day started). But if it's "illegal" or unethical or a firing offense for any of you to read this at work, then for goodness sake, switch your subscription to your home address, or at least a good free webmail service address. (Yes, there is at least one good free webmail service: gmail.)

My IRS friend said someone in Bill's position makes $45,000-$54,000 per year. Might someone struggle a bit on a $50K salary? Sure, especially when they have kids. But to have a good job like that, with terrific benefits including health care, and still ask other hard-working readers to cough up for him is pretty outrageous. And I know a good number of you make less than that, have kids, don't have government employee benefits, and still manage to pay your bills and have some "extra" things like a Premium subscription. It would be an absolute slap in your face for me to ask you to cough up for someone like Bill.

Bill says he "can't get enough" of my work, where I talk plainly and say what I think about outrageous or ridiculous situations. So here's my conclusion: I'm happy for Bill to upgrade; if he just cut out one Starbucks a month it'd be enough to afford an upgrade and a gift subscription for someone else!

If you'd like to comment on this, I'm pretty sure Bill will be reading the comments!

16 January Update

If you're at all outraged by this -- either that I was too hard on Bill or too easy on him -- it's worth reading the comments. (And there are definitely examples of each side in the comments!) Be sure not to miss the response from Bill himself, which I have confirmed really is him.

A Premium subscriber did buy Bill a gift subscription, noting "True was something nice you appreciate, and you tried to say so -- and it all went fubar. Anyway, I know where you're coming from, and right now I can afford to do this, so I hope it makes up for some of the rest of it all. Thanks for doing right by those around you, here's something in recognition for that. Keep those kids going, and good luck getting through the everyday drain -- I hope this helps."

As I said when I posted Bill's response, my admiration for him was restored when he sucked it up and responded to his critics (including me) in the blog comments (toward the bottom of page 4 of the comments). And it went up further when he refused that gift subscription, asking me "Is there any way to donate my donation to someone? Say a cop or serviceman?" I told him that really, he could accept -- but he said it wouldn't be right and again refused.

Right on, Bill: I hit him over the head and he said "Ouch!" -- but he "got it". My respect for him and his character is now fully restored. I will find a cop or serviceman (or -woman) to give it to, and will do so even if the person who donated it wants me to refund him for it.

One last addition: I was heavily berated in comments not posted (mostly sent directly to me by e-mail) that I savaged Bill without having "full information" -- which of course is not possible unless I go live with Bill for awhile. I could tell that these people were berating me without having read the comments first -- they were criticizing me for doing to Bill what they themselves we doing to me. None of them asked me if I had more information that I didn't publish (and yes, I did!) I like to say one needs to think before striking out -- and I did think about it before publishing this in the first place. Too bad so many of the people who pounded on me didn't extend the same effort.

Most Recent Comments

Somehow I managed to overlook this little gem of controversy until tonight. As to the wrongness or rightness of the situation, well that's been hashed out pretty well. Bill made some really naive mistakes, and I was less impressed at his nerve (or courage) than I was at how many rules and regulations he violated.

Using government email account for personal purposes is dumb because there's an unmistakable trail leading right to you. Requesting a consideration with a monetary value is pretty much soliciting a bribe and I cannot believe Bill put it writing. I can think of several ways his email could be construed and not in good ways. When you have a Federal job doing anything remotely associated with money, you are being monitored; bet on it. I would not be at all surprised if Bill winds up facing disciplinary action. Federal government agencies are cracking down because taxpayers are outraged at employees on the government payroll doing frivolous non-work stuff on the clock. This particular situation has gone public. As we speak I suspect Bill is walking around with a target painted on his butt. Automation technology is growing exponentially and Big Brother is alive and watching on any number of levels, especially in the workplace. This is doubly true for the Federal workplace.

As I was thinking about the ways Bill erred, I realized I was being a touch hypocritical and thought I'd share it because there's so little humor in this thread.

Sometimes it's okay to ask for freebies and that's at trade shows. Sharing my opinion as a veteran freebie collector and goodie grabber, the best ones are military trade shows. The folks who sell that sort of merchandise want to be remembered so they plaster logos on great stuff and hand it out. Information technology shows are usually pretty good, but anything doing with medicine has great stuff. Dental trade show goodies tend to play a lot on humor. Medical Insurance shows are only good when you're headed into Open Season. Always hit the booths staffed by office supply companies. You can score big points if you share the wealth when you get back to the office.

I just now read the cogent observations made by Andrew from Scotland and thought I'd reply.

To apologize for lack of clarity -- unforgivable for a long-time teacher of fiction writing AND a long-time online columnist! Andrew, like Randy, I used the military as an example -- though I utterly failed in making that point clear. Heck, I didn't even imply it.

You're completely right. The list of people who serve their countries is a long one indeed, and most of the time, at least in the U.S. -- and right here in Thailand, for that matter -- are underpaid, overworked, and off most people's radars.

I live on the ground floor of my building, and the front of my apartment is actually all glass and faces into the interior, where there's a small car park. Every two or three days the garbage collectors come. But they face two problems. First, the garbage truck is too big to get closer than about 50 meters to where the garbage is stored. Second, even if the truck could drive right in, there isn't a dumpster the truck's lift can get -- we don't have one. We have a "garbage room," literally, a room with a split door; you open the top and toss in your garbage.

Of course, that means the garbage guys have to walk in, with bags, sack the trash up, then drag the bags out to the truck. And I can absolutely guarantee you they get miserable pay -- and no respect. (Just wait until they organize and go on strike!)

I'd faint were I to learn any of them can read English -- but if they do, and if they wanted a premium subscription, I'd consider sponsoring them just as quickly as I would a military person serving on the front lines. They're worthy of every bit as much respect and human dignity as the troops are.

Thanks for pointing out my idiocy. And a salute to you for having served in the military.

I don't know if this is old for an answer but it is directed to Bill, the government worker. I am a retired GS7 government worker who has raised 7 children with no mother and I never asked for something free. If you check I even sent a check for a free subscription for a serviceman but could not find one. BTW what is the cost for the entire "This is True". Blog and premium.

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This blog is free. Premium TRUE is $24 per year.

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